Shipping Policy

Last updated: [Insert Date]

Thank you for shopping with [Your Store Name]! We aim to deliver your order as quickly and efficiently as possible. Please review our shipping policy below.

1. Processing Time

All orders are processed within [1–3 business days] (excluding weekends and public holidays) after receiving your order confirmation email. You will receive a notification when your order has been dispatched.

During busy periods, processing times may be slightly longer.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Please note: Delivery times are estimates and may vary due to factors beyond our control (e.g. customs delays, courier issues, holidays).

3. Free Shipping

We offer free standard shipping on all orders over €[XX.XX] within [Ireland / the UK / Europe / specify region].

4. Order Tracking

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your parcel’s progress.

5. Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us at [youremail@example.com] with your order number. We will do our best to resolve the issue as quickly as possible.

6. Customs, Duties and Taxes (for international orders)

[Your Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. Change of Delivery Address

If you need to change the delivery address for your order, please contact us within 12 hours of placing your order. After this time, we may not be able to update your shipping information.

8. Returns Due to Non-Delivery

If a parcel is returned to us due to an incorrect address or failure to collect from a delivery depot, you may be responsible for the reshipping costs. We will contact you to arrange redelivery.

9. Contact

If you have any questions about shipping or your order status, feel free to contact us:

📧 Email: [youremail@example.com]
📍 Address: [Your Business Address]